Vatikan Aulia Makkah

Driving digital communication strategy and omnichannel growth for Maxchat — an Indonesian WhatsApp Business API and chatbot automation platform. Started as Project Manager (2024–2025), promoted to Business Development Manager (2025–present).

• Crafted and delivered compelling digital pitches to C-level decision-makers across channels
• Conducted tailored live product demos for Omnichannel & Chatbot automation prospects
• Built ecosystem partnerships with agencies and tech integrators through digital collaboration strategies
• Managed full sales cycle including proposals, negotiations, and deal closing
• Previously led end-to-end management of external projects as Project Manager, coordinating cross-functional teams (engineering, design) for seamless delivery

Managed social media presence and community operations for multiple crypto and NFT projects — from content creation to community building and crisis management.

• Built and moderated communities on Telegram & Discord for crypto/NFT projects
• Developed viral growth strategies that significantly increased engagement on Twitter and Instagram
• Designed community governance systems including role structures, reward mechanisms, and DAO voting
• Produced native Web3 content — AMAs, Twitter Spaces, and educational content series
• Implemented moderation bot systems, substantially reducing admin workload
• Executed crisis communication during market volatility to maintain positive community sentiment

Built and personally managed a database of 15,000+ Indonesian influencers across industries to power Web3 campaign execution.

• Built a personal database of 15,000+ Indonesian influencers across crypto, lifestyle, tech, and finance
• Led KOL outreach and coordination for Web3 campaigns from onboarding to content delivery
• Executed targeted influencer strategies to boost brand awareness and user acquisition
• Negotiated deals, tracked performance metrics, and optimized campaign impact across platforms
• Produced offline Web3 events (meetups/conferences) with 50–300 attendees

Built from the ground up a non-profit WhatsApp/Telegram bot delivering Quranic verses and Hadiths — scaling to 1M+ global users with zero marketing budget.

• Developed an organic growth strategy that achieved 200% follower growth with no paid promotion
• Managed social media growth through targeted campaigns and interactive content (Quran quizzes, daily verses)
• Optimized user experience with feedback systems, achieving response times under 10 seconds
• Secured collaborations with Islamic organizations to broaden content reach and authenticity
• Featured by Indonesia's Ministry of Communication and Informatics, TribunNews, PRFM, and TurnBackHOAX

Produced creative video content using generative AI — from anime-style music videos to cinematic action productions — optimized for social media distribution.

• Produced AI Anime Style Music Video (full pipeline: prompt engineering to post-production)
• Produced AI Cinematic Action Video with generative scene building and motion editing
• Contributed 300+ hours of video data to Syntropi.ai, ActingBoard, and Scale Record
• Applied Stable Diffusion, DaVinci Resolve, and Premiere Pro for end-to-end content production

• Led client acquisition and onboarding for token listings across multiple centralized exchanges
• Developed and executed growth strategies to boost trading volume and user acquisition
• Built long-term relationships with founders, VCs, and key ecosystem stakeholders
• Collaborated across legal, marketing, and tech teams to streamline listings and client experience

• Served as key liaison between CEO, investors, and external partners
• Led and mentored office staff, fostering a productive and motivated work environment
• Supported business development through market research and client relationship management

• Led a 15-person team and received 3× "Best Team Leader" awards for outstanding performance
• Improved team productivity through coaching and workflow optimization
• Streamlined refund processes, reducing resolution time and increasing customer satisfaction